Frequently Asked Questions
Welcome to the RAVEN FAQ page!
If your question is not answered below, please contact us here.
What is VR?
VR stands for Virtual Reality.
It is an environment completely simulated by a computer in such a way that it looks realistic. A headset gives you the visual and audio experience so you feel like you’re really present in the virtual world.
Tom, our CEO, always says: “You have to experience VR to fully understand what it is!”
What kind of clothes should I wear?
We recommend wearing comfortable shoes and clothes you can easily move in. Sometimes the games can be rather sporty!
We advise you to wear a pair of pants. Skirts and dresses are allowed, yet slightly less practical when working with a wireless VR headset.
Can I keep my glasses on?
Yes, you can!
We adjust every headset in the beginning of the game so it is tight and lose enough at the same time. When you wear glasses, it might be the case that after 20 minutes or so the headset will feel too tight. When that happens, just yell “RAVEN” and we’ll come and fastly adjust your headset until it feels comfortable again.
I booked via the website. Is my reservation complete?
Please note that your reservation is only complete when you receive our confirmation message via mail!
Once you submit your request via the booking page of our website, we will check our calendar and revert to you with a confirmation. If the date is not available, we will propose one or more dates to match your schedule. Thank you for keeping this in mind.
Can I bring my own drinks?
You can bring your own drinks without a problem. Of course we also offer drinks so you can always purchase one.
What is the minimum age to play VR?
You can come to us from the age of 8 years to try out Virtual Reality.
How many people can we play with at the same time?
In our arcade of 2200m2 you can come with 200 people at the same time.
Is everyone in our group always in the same game?
No. We divide the groups into groups of maximum 4 people. This group always stays
together and does different games and experiences (sometimes against the other groups) in a
unique rotation system.
Do I get nauseous with Virtual Reality?
No. Because the material is of very high quality, the chance of “motion sickness” is limited
to a minimum. The chance that you will become nauseous is therefore extremely small.
Can we choose our own games?
No. Unfortunately, this is not possible. You can, however, state your preference (well in
advance) and then together we will see whether this is feasible. Without this preference, we are
currently looking at the character of the group to see what games would be ideal for this group.
Is there enough parking space?
Yes. We have more than 200 parking spaces available.
Is catering possible? Are meeting rooms available?
Yes. We have a wide range of catering (https://raven-zaventem.be/en/catering) and two
meeting rooms available.
Do we pay in advance, on the spot or afterwards?
For a VR session with friends and / or family you pay in advance or on the spot. You can
pay for a team building in advance, on the spot or afterwards on invoice
Do you have to make a reservation to play at RAVEN?
Yes. We have a lot of events at other locations, so there are not always VR attendants
on site at RAVEN.
Is RAVEN wheelchair accessible?
We are situated on the first floor of a building without an elevator. That’s why only possible if the person can be carried upstairs or can climb the stairs independently.