Frequently asked questions

RAVEN operates by reservation and according to availability. There is no walk-in policy that guarantees you can start at any moment. For a specific date and time, it is best to check the current availability.

Weekend bookings are possible by reservation and according to availability.

That is possible, but public holidays may have a different schedule or pricing structure. Please enquire about the desired date in advance.

Yes. All activities at R.A.V.E.N. are only available with a confirmed reservation made in advance. Participation without a reservation is not possible.

Sometimes. For a same-day reservation it is best to call +32 496 93 17 93 directly to check the remaining availability.

Via the booking and quotation forms on the RAVEN website, or by contacting RAVEN. For companies and custom work, a quotation request can be submitted.

No. A request is only final once RAVEN has accepted and confirmed it.

If after approximately 36 hours you have still not received a reply or confirmation, please contact RAVEN by telephone. The request may not have arrived correctly.

Yes. Especially for groups, birthdays and corporate events, different activities can be combined in a single programme.

For regular sessions, access is provided approximately 10 minutes before the start. For children's birthday parties, you are asked to be present approximately 15 minutes before the start.

Regular VR costs €35 p.p. for 1 hour, €55 p.p. for 2 hours and €80 p.p. for 3 hours. Group, birthday and corporate rates may differ from this.

From €30 p.p. The price per person decreases as the group gets larger. The price at the time of booking is binding.

From €30 p.p. The price at the time of booking is binding.

From €35 p.p. For the 90-minute formula that is €45 p.p. Check at the time of booking which formula is available.

Karaoke costs €65 per hour for the whole group, regardless of the number of people. This is the only RAVEN activity that is priced per hour and not per person. This rate applies to the karaoke room as a standalone activity, not to the karaoke extra with a birthday package.

€30 per person for 60 minutes of VR. Minimum 8 and maximum 24 participants; at the maximum set-up, play is organised in groups. VR, soft drinks for the players and supervision are included. Please note: Birthday Budget has a higher minimum number (8) than Birthday Quest (6).

€40 per person for 90 minutes of VR. Minimum 6 and maximum 24 participants. VR, soft drinks for the players and supervision are included.

RAVEN Experiences, soft drinks included: 1 hour €35 p.p., 1.5 hours €45 p.p., 2 hours €55 p.p., 3 hours €80 p.p. and 4 hours €110 p.p. For custom work and large groups, the quotation is the final price.

Jungle Dice and Rise of the Three-Eyed Raven start from €30 p.p. Dusk of Ra starts from €35 p.p.; for the 90-minute formula that is €45 p.p. For Jungle Dice, the price per person decreases as the group gets larger. The price at the time of booking is binding.

Birthday Budget costs €30 per person for 60 minutes of VR (minimum 8, maximum 24 participants). Birthday Quest costs €40 per person for 90 minutes of VR (minimum 6, maximum 24). VR, soft drinks for the players and supervision are included. Big Bash costs €55 per person for 90 min VR, 30 min party time at the bar and 60 min LAN party. Extras such as pizza, karaoke or a VR escape room have their own rate.

VR experiences and games are possible from the age of 8.

2–4 players per team. That applies to Escape The Lost Pyramid, Beyond Medusa's Gate and Prince of Persia: The Dagger of Time. Multiple teams can play at the same time. Under optimal conditions, a maximum of 7 groups × 4 players = 28 players at once.

The minimum age for VR escape rooms is 10.

Yes. RAVEN has a separate karaoke room for groups. Karaoke can only be booked in combination with another activity (VR, escape room, racing, event); booking it on its own is currently not possible.

No, not at present. Karaoke is always combined with at least one other RAVEN activity.

Karaoke is reserved by the hour. You pay for the number of hours the room is blocked for your group, not for the time you actually spend singing. A booked hour that you do not use in full is not refunded or credited.

In principle yes, with eight available simulators, depending on the operational configuration and software.

Sim racing is available from the age of 16. Additional conditions will be announced shortly.

From the age of 10 with an adult in the room. Without adult supervision, children can take part from the age of 12.

Minimum 3 and maximum 8 players.

Minimum 3 and maximum 6 players.

Minimum 4 and maximum 6 players per room.

That depends on the room. Jungle Dice: 3 to 8 players. Rise of the Three-Eyed Raven: 3 to 6 players. Dusk of Ra: 4 to 6 players per room (there are two Dusk of Ra rooms).

Yes. RAVEN has special birthday packages with VR, supervision and optional extras.

From 8 years old. The child must already be 8 years old on the date of the party. Children under 8 cannot take part in the VR birthday package. For safety reasons, RAVEN reserves the right to refuse younger players. A VR escape room as an extra is from 10 years old.

Yes. Pizza costs €17 per pizza as an extra.

Yes. Many activities are particularly well suited to small groups. The minimum size differs per escape room or package.

RAVEN hosts both small visits and large group and corporate events. Programmes are possible for groups of up to 250 people, depending on the combination of activities and rotations.

From small teams to large events. Team-building programmes can be put together for groups of up to 250 participants, depending on activities and scheduling.

There are four packages: Budget €20, Premium €30, Deluxe €60 and Elite €100 per participant.

Yes, for corporate events, private hire and custom work, different start and end times can be discussed. This is always on request.

RAVEN is in Zaventem, close to Brussels and Brussels Airport.

Excelsiorlaan 16, 1930 Zaventem, Belgium. RAVEN is close to Brussels and Brussels Airport.

Yes. There are approximately 100 parking spaces around the RAVEN building.

Yes. Parking at the location is free.

Around the building at Excelsiorlaan 16. On site, follow the available parking spaces and any directions from the team.

Yes, groups with a bus or coach can visit. For large vehicles it is advisable to agree the drop-off and any waiting area with RAVEN in advance.

Yes. RAVEN is in the airport and Zaventem area. Because train and bus connections can change, it is best to use the current NMBS/De Lijn journey planner for the travel date.

Zaventem station is a logical train connection for the location. From there you can continue by local transport, taxi or another current connection.

RAVEN is an indoor experience centre in Zaventem where technology, entertainment and events come together. You will find, among other things, virtual reality, physical escape rooms, VR escape rooms, karaoke, sim racing and interactive experiences. RAVEN welcomes individuals as well as birthday groups, schools, companies and larger events.

No. VR is an important part of RAVEN, but we also have physical escape rooms, karaoke, racing simulators, event space and various other interactive or custom-made experiences.

Yes. Physical escape rooms, karaoke, sim racing and various event activities can be organised without VR.

For friends, families, birthdays, schools, companies, associations and event organizers. The package is tailored to age, group size, available time and the type of experience you are looking for.

Yes. The minimum age depends on the activity. VR is possible from the age of 8; VR escape rooms from the age of 10; physical escape rooms from the age of 10 with an adult in the room (from 12 without); sim racing from the age of 16.

You can reach RAVEN on +32 496 93 17 93.

info@raven-zaventem.be

Yes, exclusively online. Please read the rules below first. If you are unsure whether the recipient will use the voucher in time, it is better not to buy a voucher and simply book an activity.

Honest answer: from experience. Vouchers that people still want to schedule in the last week before the expiry date, requests for an extension, exceptions afterwards — that costs time we would rather put into the experiences themselves. That is why the gift-voucher system runs fully automatically and we do not provide manual follow-up on it. If you find that too strict, we sincerely advise you not to buy a voucher. An ordinary reservation is then the better choice.

Everything happens online: purchase, use during booking, and changes insofar as the system allows them. Nothing is done with vouchers on site, by telephone or by email.

Then it has expired. The expiry date is on the voucher. An unused voucher is not refunded, extended or converted. Compare it to a ticket for a show: not going does not entitle you to a new ticket. Therefore do not plan your visit in the last week before the expiry date; availability is then not guaranteed and that is not a reason for an extension.